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Social Inbox

One social media inbox for every conversation

RepeatPost is the AI social media management platform that pulls comments, DMs, and mentions from 16+ channels into a single social media inbox. Stop logging into every app to check who needs a reply. Your team reads, assigns, and answers from one screen, so no message sits unread for days.

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RepeatPost social media inbox with conversations from multiple channels

How the social inbox handles every channel

All channels, one inbox

Comments, DMs, and mentions from all 16+ channels land in one stream. Check a single place instead of opening seven apps every morning.

Assign conversations to your team

Route each conversation to the teammate who should answer it. Assignment rules and tags keep ownership clear, so two people never reply to the same DM.

Saved replies for faster answers

Store your answers to the questions that come up every week. Anyone on the team can insert one and keep the wording consistent.

pomegranate post reply
honeydew post reply
lime post reply
oranges post reply

Equip your team for social media customer service

Fast, organized replies win customers on social. RepeatPost gives every conversation a clear owner, so your team knows exactly what's answered and what's still waiting. Run more than one brand? Separate workspaces keep each client's conversations apart, and team collaboration tools keep every reply on brand.

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Support every customer from one social media inbox

Filters keep a busy inbox readable. Cut the stream down to one channel, one conversation type, or just the messages still waiting on a reply. When spam or old threads pile up, resolve them in bulk and get back to the conversations that matter. The engagement tools work the same way across all 16+ channels.

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social post
comments thread
bulk resolve menu
pinterest post message
tiktok post message
facebook conversation with reply

Quick replies turn followers into customers

People remember brands that answer. When a question gets a same day reply instead of silence, that follower sticks around, comments again, and buys with more confidence. The inbox shows every waiting conversation at a glance, and your engagement analytics show what all that answering earns you over time.

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Saved replies answer common questions in seconds

Write an answer once and reuse it every time the question comes back. Saved replies cover the repeat hitters: shipping times, pricing, business hours, refund policies. Your team picks the right one, adjusts a detail if needed, and sends. Customers get consistent answers, and nobody types the same paragraph for the tenth time.

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most relevant comments
saved replies

More features that work alongside your inbox

Replying is half the job. These tools handle the planning, publishing, and reporting that happen around every conversation.

Media library

Keep photos, videos, and brand assets in one searchable spot your whole team can pull from.

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Bulk Scheduling

Upload a CSV of posts and the agent schedules them all.

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Best time to post

Use smart posting recommendations to maximize engagement.

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First comment

Reserve your first comment to add context on Facebook, Instagram, LinkedIn, and YouTube.

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Live post preview

Check exactly how a post renders on each network before an approver ever sees it, captions and crops included.

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Mobile app

Manage posts, check analytics, and reply to comments from anywhere. Native iOS and Android apps.

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How teams picture using RepeatPost

“Honestly, the calendar is what sold me. I could see every channel in one view and spot the week we'd gone quiet. Before this I was juggling three spreadsheets and a Slack thread. Now I plan the month on a Monday morning and I'm done by half ten.”

Hannah Whitfield

Marketing Manager

United KingdomJun 14, 2026
“We run social for eleven clients and keeping them separate used to be a genuine anxiety of mine. Workspaces fixed that. Each client sits in their own space, approvals route to the right person, and I've stopped worrying that someone's going to push a dental practice promo to a restaurant account at 6am.”

Marcus Reed

Agency Owner

United StatesJun 29, 2026
“I batch a fortnight of content on a Sunday arvo and then I don't think about it again. Reckon it's saved me a solid day a week. Only gripe is the mobile app still feels a step behind the web version, so I do the actual planning on my laptop. Everything else is spot on.”

Chloe Baxter

Content Creator

AustraliaJul 11, 2026
“I'm handling social for four small brands and writing captions was eating my whole morning. The AI drafts are actually quite usable now. I still rewrite maybe every third one to sound like the client, but starting from something beats staring at a blank box. The hashtag tool alone I'm using daily.”

Ananya Raghavan

Freelance Social Media Manager

IndiaJul 30, 2026
“I sell fabrics and my customers find me on Instagram mostly. Posting used to be whenever I remembered, which was maybe twice a week. Now I sit down every Sunday evening, load up two weeks, and it goes out on its own. Sales have followed. I'd like to see WhatsApp added properly, that's my one ask.”

Chidinma Eze

Small Business Owner

NigeriaAug 18, 2026
“Our team is five people and we were losing posts in Slack threads. Someone would approve something, someone else would tweak it, and nobody knew which version went live. The approval flow sorted that in a week. Fair play, it's the least glamorous feature on the site and it's the one I'd miss most.”

Niamh Gallagher

Social Media Lead

IrelandSep 02, 2026

Frequently Asked
Questions

A social media inbox collects comments, DMs, and mentions from all your social accounts into one shared stream. Instead of checking each app separately, you read and answer everything in one place. RepeatPost's inbox covers 16+ channels and adds team assignments, filters, and saved replies on top.

The inbox works across all 16+ RepeatPost channels, including Instagram, Facebook, X (Twitter), LinkedIn, TikTok, YouTube, Pinterest, and Threads. Connect a profile once and its conversations flow into the shared stream next to every other account you manage, so adding a channel never means adding another tab.

Yes. Comments, direct messages, and mentions all land in the same inbox, and you reply to each without leaving RepeatPost. The original post shows next to every comment thread, so you always have context before you answer. Replies publish straight to the channel they came from.

You assign each conversation to a teammate, either by hand or with assignment rules, and tags mark what the thread is about. Everyone sees who owns what, which stops two people from answering the same message. Filters then let each person pull up just the threads assigned to them.

Saved replies are reusable answer templates for questions you get again and again, like shipping times, pricing, or business hours. Write the answer once, save it, and anyone on your team can insert it in a reply. Use them whenever typing the same response twice starts to feel silly.

Yes, you can start using RepeatPost free without a credit card, and the inbox ships as part of the core platform. For current limits on connected channels and team seats, check the pricing page, since those caps depend on the plan you pick.

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